What is BeFlurt.com?
BeFlurt.com offers low priced, premium beauty couture for the smart and beautiful. We carry famous name brand makeup, skincare, fragrances, and haircare at well below retail prices.

How are you able to offer your products for less?
BeFlurt.com carries a smaller selection of products, constantly searching for the best deals in the market.  We focus on quality name brands, and specialize in rare, discontinued and limited-edition items. Big department stores have huge overhead costs and carry thousands of products, therefore marking up their prices tremendously.  Also, big retailers regularly need to clear shelf space to make room for the new season’s products – which is where we come in.  We find wholesale deals on quality over-stocked products, and pass the savings on to you.

How fast do you sell out of products? If a product runs out, will you restock?
Our products tend to sell out very quickly.  Many of our products are rare/discontinued, and therefore our inventory is extremely limited.  We usually do not restock our items, so once a product is gone, it's usually gone for good. So if you love it, come and get it before it's too late!

How often do you get new products?
New products are constantly arriving every week, sometimes every couple days. We recommend checking our website often for updates, signing up for our newsletter, and following us on Twitter, Facebook, and our Blog.

How can I get news and product updates from your company?
Our newsletters are a great source for updates on our newest products and sales, so be sure to sign up!  We have a weekly newsletter that goes out every Wednesday afternoon (4 PM PST/7 PM EST) with updates on new products, promotions, and beauty news. Some occasional special announcements may be sent out from time to time as well. You can also get up-to-the-minute news by following
us on Twitter, Facebook, and our Blog.

Are your brand name products authentic?
We guarantee that all brand name products carried on BeFlurt.com are 100% authentic.  BeFlurt.com only deals with reputable dealers and screens all products for authenticity, quality and freshness. If for any reason you are unsatisfied with a product, you may return it for a full refund.  Restrictions and conditions apply.  Click here to see our full Return Policy. Click here to see what real people have to say about us on YouTube.

What about your product quality? Are they new and in box?
We take pride in offering only the best quality products available. All of our products are brand new.  We will never sell used or expired products. Most of our products are in box, however some products may come unboxed or with minor dents/scratches due to normal shelf wear.  Some products, such as lip gloss or pigments, may have some color pigment settling.

Is your website safe and secure? How do I know I can trust your website with my personal and credit card information?
BeFlurt.com protects your credit/debit card information during purchases with the industry standard 128-bit Secure Sockets Layer (SSL) encryption technology.  SSL certificates encrypt sensitive data to prevent anyone from reading the information as it travels from your computer to our server.  Once the data reaches our server, it is then decrypted into original form for authorized use.  Your personal information is kept strictly confidential, and will never be sold or disclosed to third parties without your consent.  Click here to see our full Privacy Policy.

Do you accept credit cards? Which ones?
We accept credit cards from Visa, MasterCard, Discover, and American Express.

When is my card charged?
Your card is charged when your order is shipped.  When your order is placed, our system will attempt to obtain an authorization for the total order amount. An authorization will verify if the credit card is valid and may reserve the funds. It is not the same as 'charging' your card. Only when the products are shipped will your card be charged.

Do you accept money orders or checks?
No, we do not accept money orders or checks.

I can't log into my account. What should I do?
If you forgot your password, shoot us an email at info@beflurt.com so we can help you out.  Or, call us toll free during our business hours (9AM – 6PM PST) at (877)-717-0576.

The site says I'm not a registered user.
We do not require registration to place an order or sign up for our newsletter, so it’s possible that you are not registered. Click here to register for free.

My promo code isn't working.
Please check the promo code valid dates and minimum spend levels to make sure it can be applied to your order.  If the promotion conditions are met, the promo code should appear in your shopping cart as if it were an item.  If the promotion conditions are met, and you are still having problems, email us at info@beflurt.com, or call us toll free during our business hours (9AM – 6PM PST) at (877)-717-0576.

How many promo codes can I use at one time?
Only one promo code may be used per order.

I don't see the discount when I enter the coupon code.
If the code is valid, you will see the discount being applied to the total order.

What shipping options to you offer?
BeFlurt.com uses USPS, UPS, DHL, and/or FedEx depending on the product, package and location.  Cosmetics, fragrance and haircare products shipped separately at no extra cost to you.  Click here to see our Shipping & Returns page for more details.

Do you offer free shipping for any orders?
In order to maintain our low prices, we do not offer free shipping at this time. We may offer free shipping promotions in the future; check our Shipping & Returns Page for more updates.

Refunds and Returns?
If you are unsatisfied with the quality or condition of your order, you may return them for a full refund.  Restrictions and conditions apply.  All sales are final on fragrance and haircare products. Click here to see our full Refund Policy.

What if my shipment is missing an item?
Please note that all cosmetic items are shipped separately from fragrance and haircare products.  If you ordered a combination of cosmetics, fragrance and haircare products, you can expect a separate package for each. 
If your shipment is missing an item, please contact us at info@beflurt.com within 72 hours of receipt. Any claims filed after this period will not be accepted.  Please see our Shipping & Returns page for more details.

What if items in my shipment are damaged?
If items in your shipment arrive damaged, please contact us at info@beflurt.com within 72 hours of receipt. Any claims filed after this period will not be accepted.
Please see our Shipping & Returns page for more details.

What if my shipment contains the wrong items?
If you received the wrong item(s), please contact us at info@beflurt.com within 72 hours of receipt to receive detailed instructions on what to do next. We will do everything we can to get the correct products in your hands as soon as possible. 
Please see our Shipping & Returns page for more details.

Can I exchange my products?
We do not offer exchanges for returned products at this time.

I’m a blogger/media interested in doing a review. Who should I contact?
We’re happy to hear from any interested bloggers or media! Please send an email to info@beflurt.com with the subject “Blogger/Media Review.”
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
How do I create an account?
How do I edit my account information?
How much is my shipping?
I forgot my password.
How do I return my product?
I received the wrong product.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Guarantees
Low Price Guarantee
Privacy Policy
Security
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a coupon?
Additional Support
How do I contact you?


BeFlurt.com is not an authorized dealer or agent of any brands carried on our site. All company and/or product names used on BeFlurt.com are trademarks or registered trademarks of the respective holders.